Privacy Policy
Last update: 06.05.2026
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Redbank Calvholm (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We use various methods and procedures to keep you informed about Personal Data processing.
If we believe you need specific information, we'll provide it at the appropriate time.
We're happy to answer your questions and provide any clarifications regarding legal limitations on data use. You can reach us by email at: info@redbank-calvholm.com
Your personal data will only be used for the purposes specified in this Policy.
We process your Personal Data for various purposes, including providing the website and Services (which may involve connecting you with third-party trading platforms), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and carrying out administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
To make use of significant tools to protect your rights regarding Personal Data:
To help you exercise your rights, we have substantial resources available. Contact us at any time to request access to your personal data. We can modify or delete it, cease using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we are committed to employing a range of methods and techniques to help protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy describes the Personal Data the Company collects from natural individuals and how it processes, shares, secures, and manages that data.
This Policy applies to information relating to an identified or identifiable natural person. A natural person is considered identifiable if they can be directly identified or identified through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data. This includes managing, structuring, and storing Personal Data.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect or seek information from individuals under 18, nor do we knowingly permit such persons to use our services. Should we become aware of any information relating to children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect your Personal Data. We may ask you to provide Personal Data directly in certain cases, or we may gather it by analysing your use of our Services and channels, or by receiving information from our third-party partners.
You are not required to disclose personal information to the company, nor are there any consequences for doing so.
However, you're not required to provide us with any personal data. In certain circumstances, failing to supply personal data may prevent us from offering our services or may restrict your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and browser language), software crash logs, browser type, and device information. This data is not considered private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes set out in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a legal basis. The legal grounds that allow the company to process your Personal Data are:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests. For example, this might include improving our Services or defending against legal claims.
- Processing must comply with a legal obligation.
Contact us via email for further details about the processing required to protect our legitimate interests.
Below is a list of the reasons and legal grounds on which we may use your personal data.
Scope
Legal Basis
If you request access to digital trading services, we may ask for your personal information to share with third-party providers on your behalf.
You have consented to the processing of your personal data for one or more of the stated reasons.
2. To answer your requests, questions or concerns
We need your Personal Data to respond to any questions or concerns you may have about our Services.
The Company or a third party's legitimate interests require processing of this information.
To meet any legal obligation or administrative, judicial, or legal requirement, we process Personal Data as necessary for compliance.
To meet our legal obligations, we must process this information.
4. To enhance Our Services, We may use Your Personal Data, including crash reports and malfunction data collected in relation to the Services.
The Company or a third party has a legitimate interest that requires the processing of your data.
5. To prevent fraud and misuse of our services
We need to process personal data to pursue the legitimate interests of the Company or a third party.
6. To perform and manage actions in accordance with the requirements of Our Services
Such activities include back-office functions, business development, strategic decision-making, and oversight mechanisms.
We need to process personal data to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
We need to process personal data to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests—as well as those of third parties—we have developed processes to establish and defend legal claims.
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with all applicable laws, regulations, agreements, terms and policies.
We need to process data to serve the legitimate interests of the Company or a third party.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as for analysis of user experiences and IP address information.
You can request that we share your specific Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to these platforms, whose use of your information is subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to provide the resources needed to enhance and improve our products and services.
The Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies where necessary to protect the rights of third parties or safeguard assets.
We may additionally share your Personal Data with potential investors, buyers, or lenders to the Company or other group entities in connection with any proposed transaction (including asset transfers or sales), merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other group business.
7. Third-party cookies and services
Third-party services, such as advertisers and analytics companies, may be used on our website. These companies may also use cookies and other technologies.
Cookies are small text files placed on your device each time you visit or access the website. We use cookies to gather information about your preferences and browsing habits in order to improve your user experience, remember your preferences, and customise the products and services that may interest you. Cookies are also used for statistics and analytics.
We use two main types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a period of time after you close your browser. They help us identify you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us for their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for accessing the features you've requested and navigating our website. They enable us to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to previously visited pages.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you remain logged in to the site. These are deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about site performance and to help improve it. They also enable us to analyse how our website is used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser settings. Below are links to help you configure the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing it, as set out in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for an initial period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still required.
9. Transfers of personal information to third countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country—an additional country other than the one in which you reside—or to international organisations). The Company takes all necessary steps to safeguard your personal data and ensure that data users can assert their rights and access effective legal remedies.
These protections are available to all those who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the standard contractual clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Contact us at info@wealthwaydigital.uk for details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without error. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including but not limited to disclosure due to transmission errors, unauthorised access by third parties, or circumstances beyond our control.
Where required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties secure your Personal Data in these situations.
Data cannot be transmitted over the internet with complete security. We cannot ensure the security of Personal Data you send to us online.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that operate independently of the Company. We do not oversee these external platforms and are not responsible for how they collect or process your Personal Data. This Privacy Policy does not apply to activities conducted through such third-party sites or apps.
Before accessing or using any third-party website or application, we recommend you review their privacy policies carefully. We also advise that you exercise caution when sharing your Personal Data with them.
12. Policy Amendments
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also suggest reviewing what Personal Data you provide to them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete all Personal Data we no longer require. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide relating to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
We can verify the accuracy of Personal Data we process about you. If accurate, you may access your Personal Data.
We will provide an electronic copy of your Personal Data currently being processed at no cost. We may charge a reasonable fee for additional copies. The data will be provided electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If the request would harm another person's rights or freedoms, we may refuse or limit our response.
Right to rectification
We are entitled to correct inaccurate Personal Data. You may request that any incomplete or inaccurate Personal Data about you be corrected, taking into account the purpose of processing.
Right to erasure
The following circumstances apply: (a) Personal Data are no longer needed for the purpose they were collected for or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, based on reasons specific to your situation, to processing of Personal Data about you that is based on our legitimate interests or those of a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil a legal obligation required under EU or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask us to limit how we process it.
If you request that Personal Data be restricted, it may only be kept if you give consent or to establish, exercise or defend legal rights, or to protect the rights of another individual, or for reasons of substantial public interest within the EU or a Member State.
Right to data portability
If processing is carried out by an automated system and is based on your consent or a contract you are party to, you have the right to access your Personal Data provided to us.
You may request that your Personal Data be transferred directly from us to another controller, if technically feasible. Your right to erasure does not change when you exercise your right to data portability. The right to transfer data does not affect the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data that is based on our legitimate interests or those of a third party. This includes objecting to profiling based solely on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing, we will only continue if they outweigh your rights, freedoms or interests, or are necessary to establish, exercise or defend legal rights.
Regarding direct marketing, you have the right at any time to object to processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This will not affect the lawfulness of processing carried out before your withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to Personal Data processing within the European Union.
EU and Member State laws may limit your rights relating to Personal Data as detailed in this section.
We will provide the requested information within one month of receiving your request. This period may be extended by up to two months if needed, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless contrary to this section, the information you request will be provided free of charge. If your request is unjustified, excessive or repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, we may ask for further information to verify it.